Print AI: Smart Printing for a Smarter Tomorrow
This project was designed for the HP Imagine 2024 Demo, showcasing how AI can transform the print experience.

My Role

Interaction Design Lead — Interaction Design, Rapid Prototyping

Tools

Figma

Timeline

2 months

Overview

This case study focuses on the interaction design behind the demo video I led for the HP Imagine 2024, which serves as a benchmark and stepping stone for future HP's AI innovations. The demo not only showcases AI’s role in streamlining print workflows but also establishes a vision for AI-driven printing, shaping how HP integrates AI into future products.

HP Print AI leverages generative AI to optimize print output for business users while unlocking creative possibilities for home users. For professionals, it enhances efficiency by automating print adjustments, improving clarity, and reducing waste. In the home space, it enables users to generate personalized designs, artistic prints, and dynamic layouts effortlessly.

Highlights

Create and print a unique custom card with AI

0.0

AI Card Creation

DEMO

Print a spreadsheet with AI

0.0

AI Print Spreadsheet

DEMO

The problem

Printing is Stuck in the Past

Printing technology has remained largely unchanged, relying on manual settings and trial and error to get the desired output. Users expect high-quality prints, but they often face unclear settings, poor results, and wasted resources.

PrinTing in the AI Era

We automate emails, schedules, and even cars—so why are we still guessing with print settings?

Reimagining Printing for the AI Era

HP Imagine is an annual premier showcase where we demonstrate cutting-edge innovations that shape the future of printing. My team was challenged to explore AI’s role in printing.

Design Challenge

How can we rapidly design a story-driven demo that showcases AI’s role in printing and sets a benchmark for future innovations?

the vision

Finding the Right AI Use Cases

To define how AI should fit into the print experience, we identified two key use cases:

0.0

Use Case for Work

Image

0.0

Use Case for Home

Image

Challenge

What is AI's role in Print?

Brainstorming

Finding AI’s Role in Printing

How We Explored AI’s Potential for Print:

Key Questions I Explored:
❓Where do bad prints happen most often, and why?
❓How can AI intervene before printing to reduce frustration?
❓What creative opportunities does AI unlock for home users?
❓How can we balance AI-driven automation with user control?

Brainstorm

0.0

Whiteboard Brainstorm (Blurred)

Figure

Competitive Analysis

Studying how AI is used in adjacent industries

I led research at looking how AI is used in adjacent industries (e.g., design tools, image enhancement, document processing) to help inform and educate our strategy.

0.0

AI Competitive Research (Internal Use Only)

IMage

Defining Print AI

From Manual Effort to Intelligent Automation

Traditional printing workflows rely on manual adjustments, complex settings, and trial and error to get the perfect print.

With AI, we can eliminate guesswork, automate optimizations, and enhance efficiency at every step.

1. Fixing bad prints before they happen
(Spreadsheet formatting, color optimization).

2. AI-generated creative prints
(Custom card designs, layout suggestions).

3. Users want control —
AI should suggest, not force changes.

Designing the interface

I had to iterate quickly on design for the HP Imagine Demo

Many approaches were considered, including graphical user interface (GUI) controls and dedicated printer settings panels to give users more control. However, given the time constraints and the need to effectively showcase AI’s capabilities, I consulted with the team and decided to focus on a conversational interface.

This approach aligns with the public perception of AI, presenting it as an assistant-like guide rather than a complex tool—making the demo more intuitive and easier for users to understand.

0.0

Demo Interface Design

Interface

SHowcase

Print AI debuts at HP Imagine 2024

Working directly with cross-functional teams and senior vice presidents, I drove the vision, interaction design, and video production to bring this AI-powered printing experience to life.

0.0

HP Imagine Presenation

DEMO

retrospect

Reflecting on Key Takeaways and Achievements

I'm proud to have led HP’s first AI initiative in printing, pioneering AI-driven experiences that set the foundation for the future of intelligent print solutions.

I explored how AI can enhance print, identifying key opportunities to automate and optimize print output for both business and home.
With limited time, I prioritized a story-driven interaction design that effectively showcased AI’s potential, ensuring the demo was intuitive and aligned with public perception of AI.
This project served as a benchmark for future HP AI-driven solutions, shaping how AI can seamlessly integrate into print experiences and setting the stage for continued advancements.

This is an secret project, please reach out if you'd like to learn more about my design process.