Highlights
Use AI to minimize print errors and spreadsheet edits
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AI Print Spreadsheet
DEMO
Use AI to create and print unique card designs
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AI Card Creation
DEMO
Send scan files to email with AI smart summaries
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AI Scan to Email
Interface
The problem
Printers are stuck in the past
40 % of printer struggles stem from wrong settings. For years, printing and scanning has been a frustrating guesswork experience for many users.
Printer in the AI Era
We automate emails, schedules, and even cars—so why are we still guessing with print settings?
the vision
Finding the Right AI Moments
Faced with this challenge, I dove into user pain points and use cases, explored how AI could remove guesswork, and sought to balance automation with user control.
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Use Case for Work
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Use Case for Home
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Use Case for Scan
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Challenge
What is AI's role in Printers?
Brainstorming
Grounding AI’s role with user needs
How I explored AI’s potential, I pondered...
- Where do bad prints happen most often, and why?
- How can AI intervene before printing to reduce frustration?
- What creative opportunities does AI unlock for home users?
- How can we balance AI-driven automation with user control?
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Whiteboard Brainstorm (Blurred)
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Competitive Analysis
Studying how AI is used in adjacent industries
I led research at looking how AI is used in adjacent industries (e.g., design tools, image enhancement, document processing) to help inform and educate our strategy.
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AI Competitive Research (Internal Use Only)
IMage
Defining Print AI
From manual effort to intelligent automation
Printing used to mean fiddling with settings. With AI, the printer figures it out for you.
1. Fixing bad prints before they happen
(Spreadsheet formatting, color optimization).
2. AI-generated creativty
(Custom card designs, layout suggestions).
3. Users want control —
AI should suggest, not force changes.
I identified 3 intriguing use case to study, printing a spreadsheet, greetings card, and scan to email
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Raw print output without formatting adjustments
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AI-Enhanced Spreadsheet Layout
Interface
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AI in Spreadsheet Workflow
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Gen AI Card Creation
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AI in Card Printing Workflow
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design
Designing the AI Print interface
I had to iterate quickly on design for the HP Imagine Demo
Many approaches were considered, including graphical user interface (GUI) controls and dedicated printer settings panels to give users more control. However, given the time constraints and the need to effectively showcase AI’s capabilities, I consulted with the team and decided to focus on a conversational interface.
This approach aligns with the public perception of AI, presenting it as an assistant-like guide rather than a complex tool—making the demo more intuitive and easier for users to understand.
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Demo Interface Design
Interface
Introducing AI Scan
The power of AI without adding more work and learnings for the users
When the AI toggle is enabled, the related settings shift slightly to the right—indented underneath the control—to visually show a parent-child relationship. This helps users understand: AI is on top of these settings now.
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AI Scan on the Printer
Interface
AI summary arrives to your inbox
The design helps users understand documents at a glance
There’s nothing new to learn! Users scan the way they always have, and the AI quietly does the work in the background. This makes scanned content in email inbox more usable, searchable, and clear—right out of the box.
SHowcase
Print AI debuts at HP Imagine 2024
Working directly with cross-functional teams and VPs, I drove the vision, interaction design, and video production to bring this AI-powered printing experience to life.
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HP Imagine Presenation
DEMO
